Asking For Refund

A: Good morning.
B:

Good morning. Can I help you?

A: I'd like to return this dress. I bought it here yesterday and it's coming apart just here.
B: Ooh, yes, I see. Have you got the docket?
A:

But I don't want to exchange it. I think I'd like my money back.

B:

Okay. I'll just do a refund for you.

 

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